Improve Customer Support by Accessing Customer Details Instantly
Improve Customer Support by Accessing Customer Details Instantly
0
Extra Plugins Required
360°
Customer View
Real-Time
Customer Insights
Unlimited
Customer Records
Why Plugin-Free Customer Management Is Better
Everything You Need to Manage Customers—Built Right In
Complete Customer Profiles
View full customer history, contact information, lifetime value, order count, and last purchase date. All data synchronized from WooCommerce in real-time.
Purchase History & Analytics
See every order a customer has placed, their average order value, favorite products, and buying patterns to personalize your approach.
Direct Customer Messaging
Send personalized messages, order updates, and promotional offers directly to customers without leaving the app.
Smart Customer Segmentation
Filter customers by purchase behavior, location, total spent, or last order date. Create targeted campaigns for specific segments.
Instant Customer Search
Find any customer instantly by name, email, phone number, or order ID. Lightning-fast search across thousands of customer records.
Customer Tags & Notes
Add custom tags and private notes to customer profiles. Perfect for tracking VIP customers, preferences, or special requests.
How to Access Customer Data in Dukkan
No setup required. Customer management features are instantly available the moment you connect your store:
Open the Customers Section
Tap the “Customers” icon in Dukkan’s main navigation. Your complete customer database loads instantly from WooCommerce.
Browse or Search Customers
Scroll through your customer list or use the search bar to find specific customers by name, email, or phone. Filters help you narrow results.
View Customer Profile
Tap any customer to see their complete profile: contact details, order history, total spent, average order value, and purchase patterns.
Send Messages or Take Action
Contact customers directly via email or SMS. Add notes, assign tags, or view their orders. Everything syncs back to WooCommerce automatically.
Analyze Customer Behavior
Use built-in analytics to identify top customers, track retention rates, and spot buying patterns. Make data-driven decisions on the go.
Dukkan Built-In CRM vs. Customer Management Plugins
| Feature | Dukkan CRM | Plugins |
|---|---|---|
| No Installation Required | — | |
| No Monthly Plugin Fees | — | |
| Mobile-Optimized Interface | — | |
| No Site Performance Impact | — | |
| Instant Customer Search | ||
| Customer Segmentation | ||
| Order History View | ||
| Real-Time Data Sync |
Store Owners Love Plugin-Free Customer Management
“I used to pay $29/month for a customer management plugin that made my site slow. Dukkan includes better customer features for free, and I can access everything from my phone. Cancelled that plugin immediately.”
David Martinez
Subscription Box Store Owner
“Being able to look up customer order history while I’m on a call with them is a game-changer. I don’t need to be at my computer anymore. Dukkan made customer support so much easier.”
Lisa Thompson
Handmade Crafts Shop
Why Built-In Customer Management Beats Plugins
Zero Security Risks
No third-party plugins accessing your customer data. Everything stays within WooCommerce and Dukkan’s secure ecosystem.
Faster Performance
No bloated plugins slowing down your store. Customer data loads instantly without impacting your site speed.
Always Up-to-Date
No manual plugin updates or compatibility issues. Features automatically stay current with WooCommerce.
Mobile-First Design
Built specifically for mobile use. Touch-friendly interface makes customer lookup faster on phones than desktop plugins.
Real-Time Notifications
Get instant alerts when VIP customers place orders or when someone makes their first purchase.
Direct Communication
Message customers without third-party email marketing tools. Simple, fast, and integrated right into customer profiles.
Pro Tip: Uninstall Customer Management Plugins to Speed Up Your Store
Once you start using Dukkan for customer management, you can safely remove customer-focused plugins like HubSpot, Metorik, or Customer History. This will improve your site loading speed, reduce security vulnerabilities, and eliminate monthly plugin subscription costs. Dukkan syncs directly with WooCommerce’s native customer data, so you lose nothing and gain performance.
Manage Customers Without Plugins Today
Join store owners who ditched expensive customer management plugins and switched to Dukkan’s built-in CRM. Better features, zero cost, instant access.
No credit card required • Works with any WooCommerce store • Cancel plugin subscriptions